Refund & Return Policy

30-day returns. If a product does not work for your setup, return it within 30 days of delivery for a refund. Items must be in original condition with all included hardware and packaging where possible.

How to Start a Return

Email support@shopbazofino.shop with your order number and a short note about the issue. We will reply with return instructions and the return address. Do not ship anything back without contacting us first — returns sent to the wrong address cannot be tracked.

Refund Timing

Once the returned item is received and inspected, your refund is issued to the original payment method within 5–10 business days. Original shipping is free, so the refund covers the full item price.

Damaged or Defective Items

If your item arrives damaged or a defect appears in normal use, contact us within 48 hours of delivery with photos. We ship replacement parts or a full replacement unit free of charge — you keep the original packaging until the replacement arrives.

Non-Returnable Cases

• Items returned after the 30-day window
• Items damaged through improper installation or use beyond rated capacity
• Missing parts not reported within 48 hours of delivery

Order Cancellation

Orders can be cancelled before they ship — contact us as early as possible and we will intercept the order when the carrier allows.

Contact

Questions? Email support@shopbazofino.shop or call +1 (248) 545-1800, Mon–Fri 9am–5pm CT.